Documenting History at Kaiser Permanente
Corporate Documentary
Inside the Effort to Revolutionize Telehealth: 25 Years of Listening and Learning
Partners:
Co-directed by: Doug Thomsen and MJ Sugrue
Executive Producer: Chrissy Mazzeo
Director of Photography: Jonathan Salazar
The people and technology behind Kaiser Permanente’s Appointment and Advice Call Center handle roughly a million calls per month. It’s their job to set patients up for success and get them in touch with the right practitioner for their needs. They started from scratch in 1997 and today have become one of the crown jewels of the Kaiser system.
Partners:
Co-directed by: Doug Thomsen and MJ Sugrue
Executive Producer: Chrissy Mazzeo
Director of Photography: Jonathan Salazar
We were wowed by their thoughtful process, budget accommodations and attentive kindness and curiosity. They are good partners.
Theresa Cundall
Kaiser Permanente
100k Likes
100k Likes
100k Likes
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Behind the Scenes
Behind the Scenes
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